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Terms and Conditions

Prices

Our prices may vary due to circumstances which are not in Bearskin AB's control, such as changes in price of raw material, currency fluctations or changes in tax. All prices include 25% tax. If the VAT changes, we reserve the right to adjust our prices by the corresponding amount. We reserve the right to make typing errors.


Invoice

At Bearskin AB, you can shop with an invoice via Klarna. See Klarna for conditions.


 Card payment

You can choose to pay by credit card via Mastercard and Visa. Credit card payments are made via Shopify Payments. We protect all your information with the help of encryption and communication between our online store and our payment providers. When your payment is completed and the order is placed, you will receive a confirmation via e-mail. There is no extra charge for payment by debit or credit card.


Delivery and shipping

We deliver to all addresses within Sweden via our partners - please see product pages and checkout for information about delivery time and shipping options. For shipping within EU, please see our checkout with regards to where you are located. Shipping fee includes cost for packaging and shipping.


Change of order and returns

You have the full right of exchange and return 14 days after you received the products. The condition is that you send back an unused product and that it is undamaged and still has the labels attached to it. For hygiene reasons, we unfortunately do not accept returns of underwear and socks. You pay for the shipping cost of the returned product or products. The cost of shipment for any new product of change is covered by us. Repayment is primarily made via the payment method used at the time of purchase.



Send the package to:

Bearskin AB

Warehouse and Logistics

Duvedsbyn 165

837 71 Duved


Please use our return slip to describe the reason for the return.


Reservation for balance errors

We reserve the right for any balance errors or inventory errors. Sometimes it might happen that an item for sale in the web shop is sold out so we are not able to deliver the product. In any case of errors you will be contacted and we might be able to offer an alternative color or size if you want. If not, you will get a full refund of the purchased product.


Minors

Minors (under 18 years of age) must have a parent's approval to order.


Complaint

Always check your package of products as soon as you receive them. If the products are damaged or do not match your order, email our customer service at info@bearskin.se and we will contact you. In case of transport damage, it must be reported to the post office that handed out the package.


Security

We use SSL (Secure Socket Layer) for all payment transactions. This means that all data is sent encrypted via secure internet connections. Personal information you provide to Bearskin AB is used to administer your purchases and newsletters if you have agreed upon this. None of your information is released to third parties.


Discount Codes & Gift Cards

If you have a discount code or a gift card, enter it on the checkout page.


Customer service

If you have any questions or concerns about your purchase, please contact us by email info@bearskin.se



Bearskin AB


Email: info@bearskin.se

Organization number: 556807-0345

Language
Swedish
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